There’s only one way to continuously deliver excellence for customers – by encouraging and rewarding excellence within your own team. Prologis has recognized the sterling work of Pavla Procházková in delivering powerful customer experiences in Central Europe, promoting her to a new leadership role on a European scale as Vice President, Real Estate and Customer Experience Lead for Europe.
Procházková will bring her wide-ranging experience of Real Estate Customer Experience (RECX) at national and regional levels to the European level. This major leap in her career forms part of an organizational restructuring at Prologis intended to foster closer team alignment in delivering for customers, with Procházková’s new role forming part of a streamlined pan-European RECX team structure.
“I am thrilled and honored to have the opportunity to help lead our RECX operations across Europe,” says Pavla Procházková. “My job is all about innovating new solutions for customers’ problems, always looking to go above and beyond the status quo, and making our parks truly exceptional places to work. These values are what drive Prologis’ global success, and I am eager to keep delivering value beyond real estate for customers in Europe.”
“Pavla’s drive and determination in ensuring that customers reap the full rewards of working at our parks will now benefit our partners across Europe,” says Martin Balaz, SVP, Head of Asset Management, Central Europe at Prologis. “Her promotion is well deserved, and a testament to her strategic approach in driving impactful change that ultimately delivers even better experiences for customers. We can’t wait to see her put her skills and experience to full use in this new role.”
Procházková joined Prologis in 2010, since 2022 holding the position of Central Europe Real Estate and Customer Experience Lead, Director. She leads technical and commercial management of millions of square meters of logistics real estate space, including budgeting, supervising energy procurement, maintenance and inspections, strategizing with asset management, and insurance management.
For Procházková, a combination of openness, strong communications skills and a willingness to go the extra mile for customers are the keys to delivering value-added experiences for Prologis customers.
As Vice President, Real Estate and Customer Experience Lead for Europe, Procházková will continue her mission to ensure that customers across Europe gain all the advantages of working at Prologis parks. Whether it’s the expertise of professionals dedicated to customer success, the competitive edge of great locations, or continuous innovation to break new ground in logistics real estate, real added value is… Made in Prologis.